Terms of Service

Effective Date: November 22, 2024

Welcome to ChatBridge! These Terms of Service ("Terms") govern your access to and use of our services, including APIs, website, and associated software (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the Service.

Definitions

• "Service" refers to ChatBridge, including its API, website, and all associated software.
• "User" refers to any individual or entity accessing or using the Service.
• "We," "us," "our" refers to AlgoSmiths SoftCom LLP, the owner of ChatBridge.
• "You" refers to the User.

Eligibility

To use ChatBridge:

• You must be at least 18 years old.
• You must provide accurate, complete, and current information during registration.
• You must comply with all applicable laws, including WhatsApp’s Terms of Service.

Use of the Service

You agree to use the Service solely for lawful purposes. Prohibited actions include, but are not limited to:

• Sending spam, unsolicited messages, or violating user privacy.
• Using the Service for fraudulent, abusive, or harmful activities.
• Attempting to access or disrupt the Service through unauthorized means.

We reserve the right to suspend or terminate your account if you breach these terms.

Payments and Pricing

• Payment is required to access certain features of the Service. Pricing is detailed on our Pricing Page.
• Non-refundable Charges: Taxes, payment gateway fees, and any payments made directly to Facebook for WhatsApp APIs are non-refundable.
• All payments are in INR unless otherwise stated.
• Failure to pay on time may result in suspension or termination of your account.

Subscription Plans

We offer three subscription plans:

• Standard Plan: Monthly fee; limited API calls and RPM.
• Premium Plan: Includes additional features such as team management and higher API limits; limited to 3 team members.
• Custom Plan: Tailored for high-volume messaging and unlimited team members; priced per seat.

Refund Policy

Refer to our Refund Policy for details.

Intellectual Property

All content, code, and designs related to ChatBridge are the property of AlgoSmiths SoftCom LLP. You may not copy, modify, or distribute any part of the Service without our prior written consent.

Privacy

Our Privacy Policy explains how we handle your data. By using ChatBridge, you agree to the terms outlined in the Privacy Policy.

Termination

We may suspend or terminate your access to the Service without prior notice if:

• You breach any terms outlined in this document.
• Your usage violates WhatsApp’s policies or applicable laws.

Upon termination, you lose access to the Service, including any data associated with your account.

Limitation of Liability

To the maximum extent permitted by law, AlgoSmiths SoftCom LLP is not liable for any indirect, incidental, or consequential damages resulting from your use of the Service.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of India, without regard to its conflict of laws principles. Any disputes will be resolved exclusively in the courts of India.

Contact Us

If you have questions or concerns about these Terms, contact us at:

AlgoSmiths SoftCom LLP
Email: [email protected]
Phone: (+91)8062177709