Compare
Honest, dated, side-by-side comparisons — including where each alternative is the fair choice.
Wati is a WhatsApp inbox with a closed AI add-on. ChatBridge is a WhatsApp CRM where the AI agent talking to your customers is your own model.
AiSensy is broadcast-first marketing software. ChatBridge is a full WhatsApp CRM — shared inbox, ticketing, automation — where your own AI model runs conversations.
Respond.io has an MCP server but locks the customer-facing AI to their own stack. ChatBridge makes the agent itself swappable — any model, your key, your rules.
Intercom treats WhatsApp as a bolt-on channel for its helpdesk. ChatBridge is WhatsApp-native — and the AI agent on it is your own model, not a metered add-on.
Brevo is an email suite that added WhatsApp behind two paywalls. ChatBridge is WhatsApp-first: inbox, ticketing, commerce, and a bring-your-own-model agent in one plan.
Switching from one of these? The switch guide →